I only received 2 of the 3 shelves ordered and there is still no resolution
We emailed twice and no one responded. We are missing parts. I bought two racks, the first one we put together, not an easy task, definitely takes two people.
I give a poor rating to any customer service that doesn’t respond to the customers needs. Right now I have a partially put together rack sitting in my basement because no one‘s responding. At this point we’re ready to take it apart and go to Home Depot and buy a rack.